Terms of Service

1. Acceptance of Terms

By accessing or using Vitryne's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

2. Service Description

Vitryne provides a 3D clothing visualization platform that integrates with Shopify stores. Our service automatically generates 3D models from garment measurements and specifications to help customers visualize clothing fit and appearance.

3. User Accounts

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized use of your account
• One account per person or business entity
• You must be at least 18 years old to use our service

4. Acceptable Use

You agree to use our service only for lawful purposes and in accordance with these terms. You may not:

• Upload false, misleading, or inaccurate garment measurements
• Use our service for any illegal or unauthorized purpose
• Attempt to reverse engineer, hack, or compromise our systems
• Share your account credentials with unauthorized parties
• Use our service to create inappropriate or offensive content
• Exceed the usage limits of your chosen plan
• Interfere with other users' access to the service

5. Pricing and Payments

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise specified
• We may change our pricing with 30 days' notice
• Failed payments may result in service suspension
• You're responsible for all applicable taxes

6. Intellectual Property

• Vitryne retains all rights to our platform, technology, and software
• You retain ownership of your garment data and measurements
• 3D models generated from your data belong to you
• You grant us a license to use your data to provide and improve our services
• You may not copy, modify, or distribute our proprietary technology

7. Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Planned maintenance will be announced in advance when possible
• We are not liable for downtime beyond our reasonable control
• Service levels may vary by subscription plan

8. Data and Privacy

• We handle your data according to our Privacy Policy
• You're responsible for backing up your critical data
• We may retain your data for up to 30 days after account deletion
• You control who has access to your 3D models and data

9. Termination

You may terminate your account at any time. We may terminate or suspend your account if:

• You violate these terms of service
• Your account is inactive for an extended period
• Payment failures continue beyond our grace period
• We discontinue the service (with reasonable notice)

Upon termination, your access to the service will end, and we may delete your data according to our data retention policy.

10. Disclaimers

• Our service is provided "as is" without warranties of any kind
• We don't guarantee that 3D models will be 100% accurate to physical garments
• We're not responsible for decisions made based on our visualizations
• Third-party integrations (like Shopify) are subject to their own terms

11. Limitation of Liability

To the maximum extent permitted by law, Vitryne shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Vitryne from any claims, damages, or expenses arising from your use of our service or violation of these terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Changes to Terms

We may update these terms from time to time. We'll notify you of material changes by email or through our service. Continued use of our service after changes constitutes acceptance of the new terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us: